Current Tenants

Councill Realty & Management is pleased you have chosen to rent one of our properties.  In doing so, you have a staff of professionals to ensure your time with us is pleasant and worry free.

You may contact the office in the following ways:

1. Call – (757) 622-5500
2. Email –councillrealty@verizon.net
3. Stop by our office @ 108 W. 20th Street, Norfolk, VA, 23517
4. EMERGENCY CALLS will be accepted for the following items only: Fire, No Heat, Major Water Leak.   Any other maintenance request will be taken during normal business hours, Monday – Friday, 9:00 AM – 5:00 PM. Please note we close daily from 1-2:00pm .

RENTAL PAYMENTS

1. Due on the 1st of the month,  late after the 5th.
2. No Cash
3. Rental Payments are NOT accepted at the counter in the office.  You can mail the payments to P.O. Box 6157 Norfolk, VA, 23508-0157. You can also use our convenient drop box located at the front of our office at 108 W. 20th Street, Norfolk, VA, 23517. 7 days a week, 24 hours a day.
4. Please remember to write your name and address in the memo of your check, money order/cashiers check and on the envelope.
5. You can pay your rent online through ZEGO. Visit https://payments.gozego.com/login/resident
6. On ZEGO – Follow the onscreen instructions to set up an account if you do not already have one. Please call ZEGO @ 866-729-5327 with any technical issues you may encounter.

ONLINE PAYMENTS CAN TAKE SEVERAL DAYS TO POST TO YOUR ACCOUNT.

Should you have any questions concerning your rent, please call the office at (757) 622-5500 and request to speak with the accounting department.

Please keep an eye on our website for upcoming upgrades to our online payment portal and maintenance reporting. 

We are here to assist you!

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